Subject: Reply in Group: Livesalesman Team
From: Mahmoud Emad Elsayed via Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Wed, 25 May 2022 10:45:33 +0000 (UTC)

Hey Manish Kumar ,

Mahmoud Emad Elsayed has replied to your message in this group.

Livesalesman Team

M

Manish Kumar

Hi @akshay.berry1, @mohmoud.elsayed
Please advise on case id 4397731, as the cx is from Qatar and he visited to UAE for 3 days and purchased shoe from centrepoint at Dubai festival city however when he opened the box in qatar he found both shoe is for left leg in the box.

Now cx want to exchange/refund for the same in Qatar, he has contact us on call as well under ticket# 4392149 and he has been advised to visit Qatar centrepoint.

that's not possible, he must return it in uae

Mahmoud Emad Elsayed

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