Subject: Re: Refund pending to BENEFIT - 7364032002
From: Apoorv Joshi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 19 May 2022 02:24:43 -0700 (MST)

Hi Zeeshan, 

Kindly assist with an update for the same. Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 17 May, 2022 16:27:18 
Subject: Re: Refund pending to BENEFIT - 7364032002 

Hi Zeeshan, 

Kindly assist with an update for the same. Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 15 May, 2022 12:38:31 
Subject: Re: Refund pending to BENEFIT - 7364032002 

Hi Zeeshan, 

I will attach the screenshot again and will underline the part where it mentions that the my credits have been removed. 

Please look into this and advise further. Thank you for your help! 

Regards, 
Apoorv 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, May 15, 2022 12:31:35 PM 
Subject: Re: Refund pending to BENEFIT - 7364032002 

Hi Apoorv, 

I am not able to see my credit removed amount in the screenshot you shared. Kindly share proper screenshot. 

Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
4/3/2022 5:40 	'677950 	'BENEFIT 	'495880 	1 - Purchase 	'048 	'19.36 	'CAPTURED 	'00 	'7364032002 	'202209373199148 	'209354337181 	'7 	'84.255.185.52 	'42a6b79a-84bb-4d3b-8e59-f4bc750138e7 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, May 12, 2022 5:40 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Refund pending to BENEFIT - 7364032002 

CAUTION: External email sender. Use caution when clicking on links or opening attachments! 
Hi Zeeshan, 

My Credits were removed by Jira team (PFA) but the refund to Benefit is not processed. Kindly assist. 

Order ID: 7364032002 
Amount: BHD 8.8 

Thank you for your help. 

Regards, 
Apoorv. 
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