Subject: New Activity [#4311832] WWT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 09:43:25 +0000

Hi Manish Kumar,

Mustehsan Siddiqui has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4311832#4311832 

WWT 

Requester 

Md Bahashwan  [email-masked]

    Agent Response 

Note pushed from #4242787   
 
@Babyshop Home Delivery

@Anand Nukala, 

 

 Handover the replacement item to OLM for delivery. 

 

 Order id 9567083962 

 Item: 162079108 - - Joie Serina Swivel Baby Swing 

 

 Regards, 

 

 

 Akshay Berry 

 
Vendor Support & Escalations Specialist

 
 T: +971 4 5172125 

 Landmark Group HQ, Marina, Dubai, UAE 

 

 

  

 
  
 From: Vaibhav Ohri <[email-masked]>  
Sent: Tuesday, May 10, 2022 2:48 PM 
To: Centrepoint <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [#4242787] - Re: Your order invoice is attached 

 

 Hi Nikhil 

 

 We should receive the replacement item first then only we can deliver it. 

 

 Please let us know who will handover the replacement item to us. 

 

 Regards 

 

 Vaibhav Ohri 

 

 

From: Centrepoint <[email-masked]>
 
Sent: Tuesday, May 10, 2022 2:45 PM 
To: Vaibhav Ohri <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Fwd: [#4242787] - Re: Your order invoice is attached 

 

   

External email sender, please take precaution.

 

 

 Hi Vaibhav, 

 

   

 
 Kindly assist with the replacement of this item. Please find attached the approval. 

 

   

 
 As per the Hybris item 162079108 - - Joie Serina Swivel Baby Swing belongs to WWT item. 
 
Order id 9567083962 
 
As advised by Ankur this item needs to be replaced and as per the wwd team it needs to be done by WCT/OLM courier delivery. 
 
Regards, 

 
 
 Nikhil. 

 

 
 
4242787:1125156

 

 

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