Subject: Re: Benefit Refund - 7361203247
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>
Date: Tue, 17 May 2022 23:58:06 -0700 (MST)

Hi Mohmed, 

Kindly assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MAZIM IBRAHIM" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, May 15, 2022 12:41:14 PM 
Subject: Re: Benefit Refund - 7361203247 

Hi Zeeshan, 

PFA the screenshot attached again along with order number. 

Regards, 
Apoorv 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MAZIM IBRAHIM" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, May 15, 2022 12:23:24 PM 
Subject: Re: Benefit Refund - 7361203247 

Hi Apporva, 

Order number not mentioned in the screenshot you shared. Kindly share proper screenshot. 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, May 12, 2022 2:32 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MAZIM IBRAHIM <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Benefit Refund - 7361203247 

CAUTION: External email sender. Use caution when clicking on links or opening attachments! 
Hi Zeeshan, 

Kindly find attached the screenshot below: 

Regards, 
Apoorv 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MAZIM IBRAHIM" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, May 12, 2022 1:37:19 PM 
Subject: Re: Benefit Refund - 7361203247 

Hi Apoorv, 

Please share the JIRA screenshot in order to refund process. 

	Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
	3/14/2022 15:40 	'677950 	'BENEFIT 	'007987 	1 - Purchase 	'048 	'8.19 	'CAPTURED 	'00 	'7361203247 	'202207369191232 	'207353671607 	'7 	'95.84.117.108 	'e200a627-3a5a-4e54-9649-6ec9c45e9963 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, May 11, 2022 7:20 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MAZIM IBRAHIM <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Benefit Refund - 7361203247 

External email sender, please take precaution. 
Hi Team, 

With regards to Order ID 7361203247, the RV was cancelled by Jira team under REL-154453. Kindly process the refund of BHD 0.75 to the customer's BENEFIT account. 

Order id - 7361203247 
Payment mode - Benefit 
Amount deducted: BHD 0.75 

Assistance required: The RV has been deactivated by Jira team. Kindly process the refund of BHD 0.75 to the customer's BENEFIT account. 

Thank you for your help. 

Regards, 
Apoorv. 
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com