Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ali Atef <[email-masked]>, Ankur Kwatra <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 12 May 2022 08:17:27 +0000

Hi Apoorv,

This order number has already been send to credimax team to process the refund.

Thanks & Regards,
Zeeshan
________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, May 12, 2022 12:14 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Bhisham Manwani, TCS <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ali Atef <[email-masked]>; Ankur Kwatra <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

External email sender, please take precaution.

Hi Zeeshan,

Kindly assist us to get an update on this.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Manish Kumar" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Ankur Kwatra" <[email-masked]>
Sent: Sunday, 8 May, 2022 19:46:06
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Please update us on the above request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Ankur Kwatra" <[email-masked]>, "Manish Kumar" <[email-masked]>
Sent: Friday, May 6, 2022 6:31:14 PM
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Please assist us on the below benefit transfer request as the custmer is still chasing on for the same.

Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Manish Kumar" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ankur Kwatra" <[email-masked]>
Sent: Monday, 2 May, 2022 14:20:59
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Please assist us on the below benefit transfer request as the custmer is still chasing on for the same.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Saturday, April 23, 2022 3:36:04 PM
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Please note that the RV has been deleted https://landmark.atlassian.net/browse/REL-153489

Problem Statement: RV deactivated now needs to transfer to Benefit.

Order ID:7358983270

RMA: 1002157183

Amount: BHD 20.00

Assistance Required: BENEFIT Refund Approval

Issue Description: The customer is asking to be refunded to his bank account not RV as he paid by BENEFIT , Kindly do the needful.

Thanks you for your help!

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>
Sent: Wednesday, April 6, 2022 12:47:21 PM
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>
Sent: Saturday, 2 April, 2022 14:53:31
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]>
Sent: Sunday, 27 March, 2022 17:15:12
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Manish Kumar" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>
Cc: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Thursday, 17 March, 2022 16:10:04
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>
Sent: Sunday, March 13, 2022 4:58:32 PM
Subject: Fwd: Benefit Refund as RV Cancelled - Order ID 7358983270

Hi Team,

Please note that the RV has been deleted https://landmark.atlassian.net/browse/REL-153489

Problem Statement: RV deactivated now needs to transfer to Benifit.

Order ID:7358983270

RMA: 1002157183

Amount: BHD 20.00

Assistance Required: BENEFIT Refund Approval

Issue Description: The customer is asking to be refunded to his bank account not RV as he paid by BENEFIT , Kindly do the needful.

Thanks you for your help!

Regards,
Apoorv.
________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>
Sent: Friday, 11 March, 2022 10:50:18
Subject: Benefit Refund as RV Cancelled

Hi Team,

With reference to the ticket number : 3946618

The customer has requested to transfer the amount to his benefit and cancelled the RV.

As per Jira Team the RV has been deactivated , kindly find the attached the confirmation for the same and refund the amount to his Benefit.

Order number: 7358983270

Amont : 20.00 BHD

Jira Ticket ID : REL-153489

Regards.
Bahashwan.

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