Subject: FW: CMP-22-240024
From: Mohamed Mahmoud <[email-masked]>
To: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Faraz Lohani <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 9 May 2022 14:17:33 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>, @Manish Kumar<mailto:[email-masked]>

Please share this with the Cst ASAP and confirm once done.

From: Gito Varghese <[email-masked]>
Sent: Monday, May 9, 2022 5:54 PM
To: Perpetua Dmello <[email-masked]>; Raveen Sethupathy <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Namrita Kanjani <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Nisha Balakrishna <[email-masked]>; Sreya Ravikumar <[email-masked]>; Salman Qaseem <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Faraz Lohani <[email-masked]>; Mohamed Nagy <[email-masked]>
Subject: Re: CMP-22-240024

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 027-93RN-AY1B-57B2-NN|Start Date: 09.05.2022 00:00:00|End Date: 09.07.2022 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: UAE|Checkout Site: N/A

Value: 50 AED|Minimum Threshold Value: 51 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Regards,
Gito Varghese
Digital Marketing Coordinator
Web Team | Landmark Group
T: +97145172153

From: Perpetua Dmello <[email-masked]<mailto:[email-masked]>>
Date: Monday, May 9, 2022 at 3:08 PM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>, Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>, Sreya Ravikumar <[email-masked]<mailto:[email-masked]>>, Salman Qaseem <[email-masked]<mailto:[email-masked]>>, Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>, Faraz Lohani <[email-masked]<mailto:[email-masked]>>, Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Subject: Re: CMP-22-240024

++@Gito Varghese<mailto:[email-masked]>

Thank you

Regards,
Perpetua D’Mello
Ecommerce Content Merchandiser
Web Team | Landmark Group

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Date: Monday, 9 May 2022 at 2:51 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>, Perpetua Dmello <[email-masked]<mailto:[email-masked]>>, Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>, Sreya Ravikumar <[email-masked]<mailto:[email-masked]>>, Salman Qaseem <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>, Faraz Lohani <[email-masked]<mailto:[email-masked]>>, Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Subject: Re: CMP-22-240024
Adding @Nisha Balakrishna<mailto:[email-masked]> @Sreya Ravikumar<mailto:[email-masked]> and @Salman Qaseem<mailto:[email-masked]>

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Date: Monday, 9 May 2022 at 2:30 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>, Perpetua Dmello <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>, Faraz Lohani <[email-masked]<mailto:[email-masked]>>, Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Subject: RE: CMP-22-240024

HI @Raveen Sethupathy<mailto:[email-masked]>

Need your assistance on the below request to close DED case urgently

From: Mahmoud Emadeldin Mahmoud Elsayed
Sent: Monday, May 9, 2022 9:15 AM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Perpetua Dmello <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: RE: CMP-22-240024

Hi @Perpetua Dmello<mailto:[email-masked]> @Namrita Kanjani<mailto:[email-masked]>

Please reminder the below voucher request.

From: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 5, 2022 9:33 AM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Perpetua Dmello <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: Re: CMP-22-240024

+@Perpetua Dmello<mailto:[email-masked]>

Regards,
--
Namrita Kanjani
Senior E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_4285769727]

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 28 April 2022 at 4:21 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Perpetua Dmello <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>, Faraz Lohani <[email-masked]<mailto:[email-masked]>>, Mohamed Nagy <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: RE: CMP-22-240024

@Mahmoud Emadeldin Mahmoud   Elsayed<mailto:[email-masked]>

Called the cst, 50 voucher will be send to the cst accordingly cst agreed , case closed.

@Namrita Kanjani<mailto:[email-masked]>, @Perpetua Dmello<mailto:[email-masked]>

Please generate new CP voucher for 50 AED TH 51 AED valid for two months, DED related.

9566239458

Thanks
Ali

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 28, 2022 3:20 PM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Nataraj Nagaraja <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Subject: RE: CMP-22-240024

Hi team,

Please check below case and update DED team.

Thanks
From: Khulood Jaber <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 28, 2022 10:48 AM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Subject: CMP-22-240024

External email sender, please take precaution.

تحية طيبة وبعد،،،

تفاصيل الشكوى: تقدمت بطلب شراء منتجين اثناء وجود عروض تبين انها وهمية وتم توصيل منتج واحد فقط وعند التواصل مع الادارة المعنية لسنتربوينت اخبروني ان المنتج متوفر بالفعل ولكن لن يتم شحنه وذلك بسبب خطأ مع محاولة التحدث للمدير او المشرف ولم يقبل التحدث للعملاء لحل المشكلة مع اخبار الموظفة انه سيخبرني بنفس الحديث مع عدم مراعاة ان الخطأ الغير معلوم مصدره من جانبهم وعند محاولتي لفهم سبب الخطأ تم الاغلاق بوجهي

اسم الشاكي : منى سيد محمود محمد
رقم الهاتف : 971-56-1301347

ولكم جزيل الشكر و التقدير

خلود جابر
تنفيذي - حماية المستهلك
دائرة الاقتصاد والسياحة
Khulood Jaber
Executive - Consumer Protection Department
Department of Economy and Tourism
[Image removed by sender. Economy and Tourism Logo]
Tel:   +971 4 4455555
PO.Box:   13223 Dubai, U.A.E.
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