Subject: RE: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201
From: Mustafa Chakki <[email-masked]>
To: Manish Kumar <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Apoorv Joshi <[email-masked]>, Reddy Prasad <[email-masked]>, Ajith Pillai <[email-masked]>
Date: Mon, 9 May 2022 08:26:26 +0000

Dear Team,

REFUNDED and I have updated the sheet mentioning that the details provided were incorrect.
So, I have timely responded to the query.

Original Transaction ID202207999305172
IP Address168.187.147.210Batch ID
Transaction Date/TimeMon May 09 11:25:00 AST 2022Post Date0509
Transaction ID202212942350042Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******3159Card ExpirationMar , 2023
Transaction Amount17.400Currency Code414
Merchant Track IDpay_ion3inamcqdlzpj4czfsqrjvtuResult CodeCAPTURED
Host Response00Authorization Code358631
AVS ResponseCVD2 Validation Repsonse
Reference ID212997000229STAN ID385653
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

Regards,

MUSTAFA CHAKKI
Assistant – F & A
Mustafa.chakki@landmarkgroup,com

From: Manish Kumar <[email-masked]>
Sent: Monday, May 9, 2022 6:09 AM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Apoorv Joshi <[email-masked]>; Reddy Prasad <[email-masked]>; Ajith Pillai <[email-masked]>
Subject: Re: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

External email sender, please take precaution.
Hi Shababe,

Kindly check and assist us here in getting the further update.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Ajith Pillai" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 26, 2022 1:07:20 PM
Subject: RE: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

Hi @Mustafa Chakki<mailto:[email-masked]>

Waiting for your response! Please close the below case.

Amount: KWD 17.40
Transaction number: 999991124
Date of transaction: 20/03/2022

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 23, 2022 12:58 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

External email sender, please take precaution.
Hi Shababe,

A gentle reminder on the below request to get this case closed.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 18, 2022 4:44:46 PM
Subject: RE: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

Hi @Mustafa Chakki<mailto:[email-masked]>

Please help us to close below mentioned case.

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 18, 2022 2:24 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

External email sender, please take precaution.
Hi Team,

Kindly assist us in checking the drop payment for KWD 17.40

Transaction number: 999991124
Date of transaction: 20/03/2022

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 16, 2022 10:29:40 AM
Subject: Re: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

Hi Shababe,

Kindly assist to get us an update for the same. Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 11 April, 2022 12:38:43
Subject: Drop Payment - Kuwait Finance Tracker #218 - Ticket ID 4106201

Hi Shahabe,

We have raised this drop payment issue on Kuwait Finance Tracker on Mar 31 under the #S. No 218 and there is no update till now.

Kindly assist. Thank you for your help!

Regards,
Apoorv.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com