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Subject: Re: Benefit Transfer: 7358702459
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 8 May 2022 19:53:35 -0700 (MST)

Hi Team, 

Kindly check and assist us on the below request. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, May 8, 2022 3:40:05 PM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist to close the below. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, May 5, 2022 7:50:05 AM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us to getting this case closed as the issue is pending since last month. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, 30 April, 2022 15:37:25 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us to getting this case closed as the issue is pending since last month. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Monday, 25 April, 2022 14:08:52 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us to getting this case closed as the customer has reported his issue for 1 month ago. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, April 18, 2022 1:15:37 PM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Mohmed, 

Kindly assist us here to getting the below case closed. 

With reference to the order number: 7358702459 

Ticket ID: 4015240 

Jira: https://landmark.atlassian.net/browse/REL-153464 

Jira team removed the balance for CST wallet. 

Amount: 58 BHD. 

Kindly escalate the issue to the finance team to process the refund to the CST account. 

Thank you for your help! 

Regards 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, April 14, 2022 10:34:17 AM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us to get an update on the below request in order to close the ticket. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 10 April, 2022 14:25:53 
Subject: Re: Benefit Transfer: 7358702459 

Hi Malik/Akshay, 

Kindly assist us to get an update on the below request in order to close the ticket. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]> 
Sent: Wednesday, April 6, 2022 10:33:17 AM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us on the below Benefit transfer request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, 2 April, 2022 13:40:55 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us on the below Benefit transfer request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Samer Salmeh" <[email-masked]> 
Sent: Wednesday, 30 March, 2022 15:59:07 
Subject: Re: Benefit Transfer: 7358702459 

+DXB team 

From: "Manish Kumar" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Samer Salmeh" <[email-masked]> 
Sent: Wednesday, March 30, 2022 3:57:19 PM 
Subject: Re: Benefit Transfer: 7358702459 

Hi Team, 

Kindly assist us on the below Benefit transfer request. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, March 26, 2022 9:47:22 PM 
Subject: Refund issue: 7358702459 

Hi Team, 

With reference to the order number: 7358702459 

Ticket ID: 4015240 

Jira: https://landmark.atlassian.net/browse/REL-153464 

Jira team removed the balance for CST wallet. 

Amount: 58 BHD. 

Kindly escalate the issue to the finance team to process the refund to the CST account. 

Thank you for your help! 

Regards, 
Samer