Subject: Re: Double deduction - 9561325635
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Elharith Elsiddig <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 5 May 2022 03:51:37 -0700 (MST)

Hi Team, 

A gentle reminder on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Monday, May 2, 2022 1:46:31 PM 
Subject: Re: Double deduction - 9561325635 

Hi Team, 

Please assist us in validating the below double deduction. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Monday, April 11, 2022 1:42:02 PM 
Subject: Re: Double deduction - 9561325635 

Hi Team, 

Kindly assist us to get an update. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Thursday, 7 April, 2022 11:09:21 
Subject: Re: Double deduction - 9561325635 

Hi Team, 

Kindly assist us to get an update. 

Thank you for your help! 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Saturday, 2 April, 2022 22:12:49 
Subject: Double deduction - 9561325635 

Hi Team, 

The customer is complaining under ticket id 4046767 that her account was debited twice for the order id 9561325635 and shared the bank statement along with the complete card number. 

The card number is: 5429338653225652 
Transaction Date: 15/03/2022 
Amount in AED: 93.60 

Kindly assist. Thank you for your help! 

Regards, 
Apoorv.