Subject: Ticket Assigned - Conversation with mohamed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 01 May 2022 12:36:56 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9568646919 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555088371            04:23 PM, 01st May                   Manish                   Hi Mohamed, Thank you for contacting us. My name is Manish, I will be happy to assist you.           04:26 PM, 01st May                   Manish                   We can see that you have contacted us your order number 9568646919.           04:26 PM, 01st May                   Manish                   It will just take a min to check the detais for you.           04:27 PM, 01st May                   Manish                   Thank you for your patience.           04:28 PM, 01st May                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           04:29 PM, 01st May                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:30 PM, 01st May                   Manish                   Please do let us know if we can assist us with anything else today.           04:32 PM, 01st May                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           04:34 PM, 01st May                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:36 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4301002