Subject: RE: Deduction against on validation cancelled order
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Sonal Gyanchandani (TCS)" <[email-masked]>, Sabir Sutharya <[email-masked]>, Punit Darji <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ankur Kwatra <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>, MAZIM IBRAHIM <[email-masked]>
Date: Thu, 28 Apr 2022 08:15:21 +0000

Hi @Sonal Gyanchandani (TCS)<mailto:[email-masked]> @Sabir Sutharya<mailto:[email-masked]>,

Assist to check and advise asap.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Thursday, April 28, 2022 10:36 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ankur Kwatra <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; ABDALLAH AHEMAD <[email-masked]>; MAZIM IBRAHIM <[email-masked]>
Subject: Deduction against on validation cancelled order

External email sender, please take precaution.
Hi Team,

Problem Statement: The customer has reported that the amount of AED 360.00 has been deducted from his account against the on validation cancelled.

Order IDs:
1- 9563821099
2-9563823705
3- 9563821091

AUTHORISATION CODE: 135856
Card number: 4333677031388288

Transaction reference number: 51105042285975001

Assistance required: Please validate the deduction and assist us in getting it refunded if there is deduction from our side.

Regards,
Manish

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