Subject: Ticket Assigned - Conversation with rubina
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 16:05:32 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rubina rubina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rubina Bot:  Hi Rubina ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  1002546445 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8167850058 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please 
 enter your number Customer:  0096550322042            07:49 PM, 27th Apr                   Manish                   Hi Rubina,           07:51 PM, 27th Apr                   Manish                   Thank you for contacting us. My name is Manish, I will be happy to assist you.           07:51 PM, 27th Apr                   Manish                   We can see that you have contacted us regarding the order id - 8167850058           07:51 PM, 27th Apr                   Manish                   Please allow us few mins so that we can check the details for you           07:52 PM, 27th Apr                   Manish                   Thank you for your patience.           07:54 PM, 27th Apr                   Manish                   Please note that as we can check your order has already been shipped from the warehouse and on its way with the courier team.           07:54 PM, 27th Apr                   Manish                   You can now track it online through https://porterex.com/trackin
 g-result/?ParamtereType=awb&ParamtereData=1002546445           07:59 PM, 27th Apr                   Manish                   Please do let us know if we can assist you with anything else today.           08:00 PM, 27th Apr                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           08:04 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4269618