Subject: Ticket Assigned - Conversation with muqadus
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 16:02:50 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muqadus muqadus                    Bot:  Hi again! Bot:  Please enter your name Customer:  muqadus Bot:  Hi Muqadus ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9567760295 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0563991066            07:46 PM, 27th Apr                     muqadus                    ?           07:46 PM, 27th Apr                   Manish                   Hi Muqadus,           07:50 PM, 27th Apr                   Manish                   Thank you for contacting us. My name is Manish, I will be happy to assist you.           07:50 PM, 27th Apr                   Manish                   We can see that you have contacted us regarding the order id - 9567760295           07:52 PM, 27th Apr                   Manish                   Please allow us few mins so that we can check the details for you           07:52 PM, 27th Apr                   Manish                   Thank you for your patience.           07:55 PM, 27th Apr                   Manish                   We would like to inform you that our courier partner tried to contact you on (+971563991066) however the delivery has been refused from your side.  The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.            07:57 PM, 27th Apr                   Manish                   Please do let us know if we can assist you with anything else today.           08:00 PM, 27th Apr                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           08:02 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4269593