Subject: RE: Refund issue: 8211149577
From: Faraz Lohani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>, Shajan Joy <[email-masked]>, Ajith Pillai <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 26 Apr 2022 09:00:56 +0000

Hi @Mustafa Chakki<mailto:[email-masked]>,

Kindly update the below refund as the customer keeps following up for the refund.

Amount : 24 KWD

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, April 19, 2022 2:38 PM
To: Mustafa Chakki <[email-masked]>; Mari Muthu <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Refund issue: 8211149577

External email sender, please take precaution.
Hi Team,

With regards to the order id 8211149577, the refund of KWD 24.00 is declined and Jira team is unable to assist as the order was placed on Oct 31, 2021.

The bank details are already updated in Hybris. Kindly assist with the refund.

Regards,
Apoorv.
________________________________
From: "Lakshmi (Jira)" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>
Sent: Tuesday, 19 April, 2022 14:01:31
Subject: [JIRA] (REL-154076) Bank details updation : 8211149577

Lakshmi made 3 updates and added 1 new comment. REL-System Reliability Engineering - Landmark/REL-154076 Bank details updation : 8211149577 
Lakshmi made 3 updates and added 1 new comment.
REL-System Reliability Engineering - Landmark<https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiOTcxYWY1OTEyYzk3NGZlNGEzYWM0ODJmNDhhZmMxYTEiLCJwIjoiaiJ9>
  /
REL-154076<https://landmark.atlassian.net/browse/REL-154076?atlOrigin=eyJpIjoiOTcxYWY1OTEyYzk3NGZlNGEzYWM0ODJmNDhhZmMxYTEiLCJwIjoiaiJ9>
Bank details updation : 8211149577 <https://landmark.atlassian.net/browse/REL-154076?atlOrigin=eyJpIjoiOTcxYWY1OTEyYzk3NGZlNGEzYWM0ODJmNDhhZmMxYTEiLCJwIjoiaiJ9>
Updates
[Image removed by sender.]
Lakshmi 12:28 PM GST
Resolution:
Done

Status:
Work In Progress [→] Completed

Assignee:
Lakshmi [→] Faraz Lohani
Comments
[Image removed by sender.]
Lakshmi 12:28 PM GST

Hi @Faraz Lohani This is more than 6 month old order, please ask finance team to process it manually

View issue<https://landmark.atlassian.net/browse/REL-154076?atlOrigin=eyJpIjoiOTcxYWY1OTEyYzk3NGZlNGEzYWM0ODJmNDhhZmMxYTEiLCJwIjoiaiJ9>
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