Subject: Ticket Assigned - Conversation with amaad
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 16:11:44 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amaad amaad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amaad Bot:  Hi Amaad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9567582468 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565069256            07:52 PM, 25th Apr                   Mohamed                   Hi Amaad, My name is Mohamed.Thank you for contacting us. I will be happy to help you!           07:53 PM, 25th Apr                   Mohamed                   Hi, I'm not getting a response from you. Are we still connected?           07:58 PM, 25th Apr                   Ziena                   We can see that you have contacted us regarding order id - 9567582468           08:00 PM, 25th Apr                   Manish                   Please note that as we can check your order has already been shipped from the warehouse and on its way with the courier team.           08:07 PM, 25th Apr                   Manish                   You can now track it online by clicking here and using the tracking number FP042522000247           08:08 PM, 25th Apr                   Manish                   Kindly be informed that it usually takes 2 - 3 working days for an order to get it delivered.           08:08 PM, 25th Apr                   Manish                   Please do let us know if we can assist you with anything else today.           08:09 PM, 25th Apr                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           08:10 PM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4251091