Subject: Re: INCOMPLETE CUSTOMER DETAILS-24-APR-22
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Sun, 24 Apr 2022 06:16:20 -0700 (MST)

Hi Malik, 

We have contacted the customers, please find below the data for the same: 

Ticket N 	Order ID 	C 	Issue 
4240201 	6123999580 	MAX 	INVALID IBAN 
			
4240273 	6136012211 	CP 	INCOMPLETE name of the Account Holder 

4240301 	6127566130 	CP 	BANK NAME IS WRONG 
4240339 	6134048951 	CP 	INCOMPLETE name of the Account Holder 
			
4240412 	6132323663 	CP 	No Account Name 
4240453 	6134156291 	CP 	INCOMPLETE name of the Account Holder 
4240495 	6130392283 	CP 	INCOMPLETE name of the Account Holder 
4240547 	6131579465 	CP 	Account name is Mismatching 
4240588 	6130458273 	CP 	INVALID IBAN 
			
4240621 	6366267529 	CP 	INVALID IBAN 
4240651 	6131158987 	CP 	INVALID IBAN 
			
4240672 	6365534929 	MAX 	INVALID IBAN 
4240695 	6375703873 	MAX 	INVALID IBAN 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Sunday, April 24, 2022 4:09:36 PM 
Subject: RE: INCOMPLETE CUSTOMER DETAILS-24-APR-22 

Hi [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Please do the needful for CP & Max. 

Regards, 

Malik 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Sunday, April 24, 2022 1:46 PM 
To: HB Customercarefloor <[email-masked]>; HCCustomer Carefloor <[email-masked]>; Malik Ismail <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>; Mohamed Mahmoud <[email-masked]> 
Cc: KSA CCCTeamLeaders <[email-masked]>; Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]>; Abdullah Alqasem <[email-masked]>; Escalations Dxbteam <[email-masked]>; Tarek Mohamedali <[email-masked]>; Rohit Kamath (TCS) <[email-masked]> 
Subject: INCOMPLETE CUSTOMER DETAILS-24-APR-22 

Hi All, 

Please provide the correct details for the below orders to process the refund. 

Note: If no details are received in 3 working days will close the tickets 

	

Order Nr. 	

CONCEPT 	

REJECTION REASON 

6123999580 	

MAX 	

INVALID IBAN 

6134965031 	

HC 	

Account name is Mismatching 

6136012211 	

CP 	

INCOMPLETE name of the Account Holder 

6135555510 	

HC 	

INVALID IBAN 

6127754612 	

HB 	

INVALID IBAN 

6127566130 	

CP 	

BANK NAME IS WRONG 

6134048951 	

CP 	

INCOMPLETE name of the Account Holder 

6133693462 	

HC 	

No Account Name 

6132323663 	

CP 	

No Account Name 

6134156291 	

CP 	

INCOMPLETE name of the Account Holder 

6130392283 	

CP 	

INCOMPLETE name of the Account Holder 

6131579465 	

CP 	

Account name is Mismatching 

6130458273 	

CP 	

INVALID IBAN 

6372561612 	

HC 	

INVALID IBAN 

6366267529 	

CP 	

INVALID IBAN 

6131158987 	

CP 	

INVALID IBAN 

6128801124 	

HB 	

INCOMPLETE name of the Account Holder 

6365534929 	

MAX 	

INVALID IBAN 

6375703873 	

MAX 	

INVALID IBAN 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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