Subject: RE: C-Sat feedback for the period 15 Feb to 23 Mar 2022 - LSM
From: Mohamed Nagy <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Akshay Berry <[email-masked]>, Faraz Lohani <[email-masked]>
Date: Mon, 18 Apr 2022 11:52:08 +0000

Dear Team,

It was great to join you today, and especial welcome onboard to Ankur,
We have reached the target we aimed for this Month for Livesalesman team

And looking forward to continue reaching the target we draw by the end of the year.
And regarding the KSA LSM Team, we will schedule another meeting as they are below the target with 44%.

Looking forward to see you this week.

Regards,
Mohamed Nagy

From: Mohamed Nagy
Sent: Friday, April 15, 2022 2:37 PM
To: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; [email-masked]
Cc: Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Akshay Berry <[email-masked]>; Faraz Lohani <[email-masked]>
Subject: C-Sat feedback for the period 15 Feb to 23 Mar 2022 - LSM

Dear Team,

We have made some reviews regarding the customer satisfaction for the period from 15th of Feb to 23rd of March 2022, standing at 44% for KSA Call center and 51% for Livesalesman teams as positive for the mentioned period.
Will schedule a meeting at Monday , please feel free to check the cases if you have any questions or concerns,

Regards,
Mohamed Nagy
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Vendor Support & Escalations Specialist- Landmark Digital Team - Landmark Group HQ - UAE

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