Subject: RE: KW HC: Damaged Item: Order ID: 8244955257
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Tejinder Singh <[email-masked]>, Wasim Qureshi <[email-masked]>, Md Ansari1 <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohammad Musaed <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 15 Apr 2022 15:07:07 +0000

Hi @Tejinder Singh<mailto:[email-masked]> @Md Ansari1<mailto:[email-masked]>,

Kindly do the needful at the earliest and update once done.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Friday, April 15, 2022 11:57 AM
To: Tejinder Singh <[email-masked]>; Wasim Qureshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammad Musaed <[email-masked]>
Subject: KW HC: Damaged Item: Order ID: 8244955257

External email sender, please take precaution.
Hi Team,

Kindly assist us here to get the below issue resolved as we have not received any update on child ticket 3775666.

 Problem Statement: Damaged Item.  No update on the child ticket 3775666
Order Date : Mar 24, 202
Order ID: 8244955257
Tracking ID: 16412198244955257

Issue Description: The customer emailed us informing us that he received the item (161895825 - - Brendan 6-Door Wardrobe) but there is an issue and she needs someone to come and fix this as it is under warranty for good 2 years

Kindly check on this concern and fix the issue on priority.

Thank you for your help.

Regards,
Manish
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