Subject: KW HC: Damaged Item: Order ID: 8244955257
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Fri, 15 Apr 2022 00:56:32 -0700 (MST)

Hi Team, 

Kindly assist us here to get the below issue resolved as we have not received any update on child ticket 3775666. 
Problem Statement: Damaged Item. No update on the child ticket 3775666 

Order Date : Mar 24, 202 
Order ID: 8244955257 
Tracking ID: 16412198244955257 

Issue Description: The customer emailed us informing us that he received the item (161895825 - - Brendan 6-Door Wardrobe) but there is an issue and she needs someone to come and fix this as it is under warranty for good 2 years 

Kindly check on this concern and fix the issue on priority. 

Thank you for your help. 

Regards, 
Manish