Subject: RE: Drop Payment
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Punit Darji <[email-masked]>, "Sonal Gyanchandani (TCS)" <[email-masked]>, Sabir Sutharya <[email-masked]>, "Priyanka Gadiya (TCS)" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Vivek Kumar Gupta <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Thu, 14 Apr 2022 12:26:34 +0000

Looping @Punit Darji<mailto:[email-masked]> @Sonal Gyanchandani (TCS)<mailto:[email-masked]> @Sabir Sutharya<mailto:[email-masked]> @Priyanka Gadiya (TCS)<mailto:[email-masked]>,

Assist to check the complaint from customer for double deduction.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Monday, April 11, 2022 3:58 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>
Subject: Re: Drop Payment

External email sender, please take precaution.
Hi Team,

Kindly assist on the below double deduction.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 11, 2022 3:47:40 PM
Subject: Drop Payment

Hi Team.

Problem Statement: Double deduction

Order of deduction : Mar 15, 2022
Order ID:  9561371346
Amount : AED 153.00

Issue Description: Customer complaining us that his amount got deducted twice for the above order number for your reference find the attached details below an kindly check and assist with the same so that we can inform the customer and resolve the case.

Regards,
Bahashwan.

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