Subject: Re: Drop Payment
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Mon, 11 Apr 2022 04:57:40 -0700 (MST)

Hi Team, 

Kindly assist on the below double deduction. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, April 11, 2022 3:47:40 PM 
Subject: Drop Payment 

Hi Team. 

Problem Statement: Double deduction 

Order of deduction : Mar 15, 2022 
Order ID: 9561371346 
Amount : AED 153.00 

Issue Description: Customer complaining us that his amount got deducted twice for the above order number for your reference find the attached details below an kindly check and assist with the same so that we can inform the customer and resolve the case. 

Regards, 
Bahashwan.