Subject: Benefit transfer order id - 7363971900
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ziena Saeed <[email-masked]>
Date: Thu, 7 Apr 2022 09:29:11 -0700 (MST)

Hi Team, 

Problem Statement: Refunded to My credit section instead of Benefit refund 

Order Date : Apr 2, 2022 
Order ID: 7363971900 

Amount: BHD 16.00 

Assistance Required: Bank Account Refund 

Issue Description: The customer contacted us asking to be refunded to his account instead of his My Credit as he paid by BENEFIT. Please check and advise on this. 

Thank you for your help. 

Regards, 
Manish