Subject: Re: MAX voucher / MOC
From: Manish Kumar <[email-masked]>
To: Hessah Alosaimi <[email-masked]>, Abdulmajeed Alanzy <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mohamed Mahmoud <[email-masked]>
Date: Thu, 10 Mar 2022 00:56:08 -0700 (MST)

Hi Hessah/Abdulmajeed, 

Please check share the below voucher to the customer if it's not shared yet. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Thursday, March 10, 2022 11:58:35 AM 
Subject: FW: MAX voucher / MOC 

Dear Team, 

Please do the needful. 

Thanks 

Ali 

From: Raveen Sethupathy <[email-masked]> 
Sent: Thursday, March 10, 2022 10:00 AM 
To: Mohamed Mahmoud <[email-masked]>; Gito Varghese <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: MAX voucher / MOC 

Dear Max Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code : 001-96HA-2WM9-SWY6-9Z 

Start Date: 10.03.2022 00:00:00 

End Date: 10.04.2022 23:59:59 

Type: Serial Voucher 

Concept: MAX 

Territory: KSA 

Checkout Site: N/A 

Value: 50 SAR 

Minimum Threshold Value: 51 SAR 

Maximum Discount: N/A 

Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1 

Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A 

Brands included: N/A 

Device Restriction: N/A 

First Time User Restriction: N/A 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 9 March 2022 at 3:28 PM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >, Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: MAX voucher / MOC 

[ mailto:[email-masked] | @Gito Varghese ] , [ mailto:[email-masked] | 
@Raveen Sethupathy ] , 

Please assist to generate a new voucher for Max worth 50 SAR TH 51 SAR , MOC related. 

[ mailto:[email-masked] | @Mustehsan Siddiqui ] FYI 

Thanks 

Ali 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 28, 2022 10:37 AM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: MAX voucher / MOC 

[ mailto:[email-masked] | @Raveen Sethupathy ] 

Will inform the Cst accordingly. 

Thanks 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 28, 2022 9:18 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] >; Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: MAX voucher / MOC 

Adding [ mailto:[email-masked] | 
@Mustehsan Siddiqui ] , please confirm if a new code should be generated for this customer. 

[ mailto:[email-masked] | @Mohamed Mahmoud ] please confirm if the customer is placing the order above SAR 50 and not equal or lesser amount. 

Kind Regards, 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 27 February 2022 at 6:26 PM 
To: Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >, Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: MAX voucher / MOC 

[ mailto:[email-masked] | @Gito Varghese ] , [ mailto:[email-masked] | 
@Raveen Sethupathy ] 

Reminder 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 23, 2022 3:53 PM 
To: Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: MAX voucher / MOC 

Dear [ mailto:[email-masked] | 
@Gito Varghese ] , [ mailto:[email-masked] | 
@Raveen Sethupathy ] 

Please recheck the below voucher as this was shared with the cst as compensation due to MAX50 issue. 

However still order getting cancelled so please reactivate the voucher. 

000-45PY-8BZ3-NPCL-Z9 

6126603431 

Thanks, 

Mohamed Ali 

Escalation Desk - WebTeam. 

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