Subject: Damaged item 8244955257
From: Mohammad Musaed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 5 Mar 2022 21:58:53 -0700 (MST)

Hi Team, 
FYI the issue has been escalated on ticket ID: 3775666 to the concerned team But the problem is still not solved . As per Akshay to forward it by email 

Problem Statement: Damaged Item. 
Order Date: Mar 24, 202 
Order ID: 8244955257 
Tracking ID: 16412198244955257 

Issue Description: The customer emailed us informing us that he received the item (161895825 - - Brendan 6-Door Wardrobe) but there is an issue and she needs someone to come and fix this as it is under warranty for good 2 years 

Kindly check and advise. 

Thank you for your help. 

Regards, 
M.T