Subject: RE: [#3865715] - Returns
From: Faraz Lohani <[email-masked]>
To: Abdulrahman Rdwan <[email-masked]>, Centrepoint <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nujoud Qasem <[email-masked]>, Subhia Faraneh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 2 Mar 2022 13:32:53 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please get in touch with the customer and get the alternate contact number for the delivery.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Abdulrahman Rdwan <[email-masked]>
Sent: Tuesday, February 8, 2022 1:36 PM
To: Centrepoint <[email-masked]>
Cc: Nujoud Qasem <[email-masked]>; Subhia Faraneh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: [#3865715] - Returns

External email sender, please take precaution.
Dear Team,

The order was attempted 4 times but the customer didn't answer.
Unfortunately, we won't be able to collect it.

Best Regards,

On Tue, Feb 8, 2022 at 12:26 PM Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi team,,

Problem Statement: Late Collection
Order Date : 22-1-2022
Order ID: 6123000645
Tracking ID: SD004876412
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 24-1-2022 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards
Sara

3865715:1125156

--
Abdulrahman Rdwan
Customer Service
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