Subject: RE: Refund Issue - 8121206666
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Loujain <[email-masked]>
Date: Mon, 28 Feb 2022 06:15:48 +0000

Looping in @Mustafa Chakki<mailto:[email-masked]> Please help us to close this case.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Monday, February 28, 2022 10:14 AM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Loujain <[email-masked]>
Subject: Re: Refund Issue - 8121206666

External email sender, please take precaution.
Hi Shahabe,

Kindly assist with the confirmation of the refund. Please find attached the bank statement as shared by the customer.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Loujain" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 24, 2022 3:39:28 PM
Subject: Refund Issue - 8121206666

Hi Shababe,

With regards to the Order ID 8121206666, the refund was processed on Dec 28 from our end but the customer is complaining that he has not received the refund yet. he has checked with his bank and shared the bank statement with us as well that the refund is not there.

Kindly assist with the confirmation of the refund. Thank you for your help!

Regards,
Apoorv.

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