Subject: Refund issue - order id 8106699034
From: Manish Kumar <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Sayed Humera <[email-masked]>
Date: Sat, 12 Feb 2022 02:58:01 -0700 (MST)

Hi Mustafa, 

The customer has reported that the refund amount of KWD 7.50 is not reflecting in customer's account. We have raised a hybris ticket for the same but no update received there. 

Kindly check and help us with RRN so that the customer can check it with his bank 

Order id - 8106699034 
Hybris tikcet - 04781007 

Thank you for your help. 

Regards, 
Manish