Subject: New comment - [#3833706] NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 03 Feb 2022 07:40:44 +0000

There is a new comment in the ticket submitted by Harun Rashid to HelpCPAE   Comment added by : Apoorv Joshi  Comment Content:  <div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000">
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<div>Hi Akshay,</div>
<div><br></div>
<div>Customer has shared the following contact numbers -</div>
<div>0504317318</div>
<div>0532843066</div>
<div>
<br>Regards,</div>
<div>Apoorv</div>
<hr id="zwchr">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: "Akshay Berry" &lt;[email-masked]&gt;<br><b>To: </b>"harun rashid" &lt;[email-masked]&gt;, "ankkur gupta" &lt;[email-masked]&gt;, "Ali Mkhaimer" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "Babyshop" &lt;[email-masked]&gt;, "Jessie Caparas" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Manish Kumar" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;<br><b>Cc: </b>"Hcmadina Wh" &lt;[email-masked]&gt;, "BS Cod Jeddah" &lt;[email-masked]&gt;, "escalations dxbteam" &lt;[email-masked]&gt;, "navaz nt" &lt;[email-masked]&gt;, "Rawan Barghouth" &lt;[email-masked]&gt;, "mohamed nagy" &lt;[email-masked]&gt;, "ccbackoffice" &lt;[email-masked]&gt;, "Nour Hanayneh" &lt;[email-masked]&gt;, "Mohammad Tarabishi" &lt;[email-masked]&gt;, "escalations dxbteam" &lt;[email-masked]&gt;<br><b>Sent: </b>Tuesday, February 1, 2022 5:46:22 PM<br><b>Subject: </b>RE:  NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22<br>
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<a id="OWAAM23A9D23614E045FABFF2011B88650954" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shakeeb Arsalan</span></a>
<a id="OWAAM51B3AAD560DA4051B5C84802C8AF782F" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Apoorv Joshi</span></a>
<a id="OWAAM46E7BA9E0803408BAFAB4FEF00700ECE" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manish Kumar</span></a>,</div>
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<div class="MsoNormal">Email the customer and ask for correct mobile number.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a></span></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
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<b>From:</b> Harun Rashid &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 1, 2022 4:01 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Ali Mkhaimer &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; BabyShop Support Team &lt;[email-masked]&gt;; Jessie Caparas
 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Hcmadina Wh &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Navaz Nt &lt;[email-masked]&gt;; Rawan Barghouth &lt;[email-masked]&gt;; Mohamed Nagy
 &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; Nour Hanayneh &lt;[email-masked]&gt;; Mohammad.Tarabishi &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22</div>
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<div class="MsoNormal">Hi <a id="OWAAM7939B445F8A94553896F07331FACFC1C" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">Now we call to the customer and she’s angry with us and responded why more time called this one wrong number. Kindly need to the correct contact.</div>
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<div class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">Mobile-0504314318 wrong number</span></div>
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<div class="MsoNormal">Regards</div>
<div class="MsoNormal">Harun</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 1, 2022 2:55 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ali Mkhaimer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BabyShop Support Team &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Hcmadina Wh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Navaz Nt &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Nagy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 ccbackoffice &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Nour Hanayneh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad.Tarabishi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22</div>
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<a id="OWAAMA26FB353A3DA4BBAA8AD38C8FE2BB689" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun Rashid</span></a>,</div>
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<div class="MsoNormal">This is the only number we have, try again to connect with the customer.</div>
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<div class="MsoNormal">Regards,</div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a></span></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 1, 2022 2:30 PM<br>
<b>To:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ali Mkhaimer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 BabyShop Support Team &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Hcmadina Wh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Navaz Nt &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Nagy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 ccbackoffice &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Nour Hanayneh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad.Tarabishi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22</div>
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<div class="MsoNormal">Hi <a id="OWAAMB119954A392249ED973FD7BE3F14782E" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
<a id="OWAAMB5E78A39845A412FA59E6BC09398075C" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</div>
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<div class="MsoNormal">Please assist on below request from Harun on priority.</div>
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<div class="MsoNormal">Regards,</div>
<div class="MsoNormal">Ankur</div>
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<b>From:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 1, 2022 2:28 PM<br>
<b>To:</b> Ali Mkhaimer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BabyShop Support Team &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Hcmadina Wh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Navaz Nt &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Nagy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 ccbackoffice &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Nour Hanayneh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad.Tarabishi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22</div>
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<div class="MsoNormal">Hi <a id="OWAAM34D45ACE625A413DB5EB070E84073DDD" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>
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<div class="MsoNormal">Kindly need to your intervene recently didn’t receive replay.</div>
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<div class="MsoNormal">Regards</div>
<div class="MsoNormal">Harun</div>
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<b>From:</b> Harun Rashid <br>
<b>Sent:</b> Monday, January 31, 2022 5:48 PM<br>
<b>To:</b> 'Ali Mkhaimer' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; 'Centrepoint' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; 'BabyShop Support Team' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Hcmadina Wh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Navaz Nt &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; 'Rawan Barghouth' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Mohamed Nagy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; 'ccbackoffice' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; 'Nour Hanayneh' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 'Mohammad Tarabishi' &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> NEEDD TO CUSTOMWER CORRECT NUMBER-order schedule ON 1st-Feb-22</div>
</div>
</div>
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<div class="MsoNormal">Hi <a id="OWAAM81055704C6424BF2A8AB8373F1081F52" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ali Mkhaimer</span></a>
<a id="OWAAMA668842553634B8D915B65745AC55BEC" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a><a id="OWAAM1EA407D8A0B54AB8A0A9444F20AE14A6" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BabyShop Support
 Team</span></a>
</div>
<div class="MsoNormal">Kindly need your support-order schedule on tomorrow  1st-Feb-22.But customer didn’t answer the phone.</div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="733" style="width:549.65pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
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<td width="131" style="width:98.0pt;border:solid windowtext 1.0pt;background:#C6E0B4;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">Order-No</span></b></div>
</td>
<td width="100" style="width:75.0pt;border:solid windowtext 1.0pt;border-left:none;background:#C6E0B4;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">Mobile-no</span></b></div>
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<td width="108" style="width:80.65pt;border:solid windowtext 1.0pt;border-left:none;background:#C6E0B4;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">ORDER-MODE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">Area</span></b></div>
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<td width="184" style="width:138.35pt;border:solid windowtext 1.0pt;border-left:none;background:#C6E0B4;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">Status
</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">Remarks</span></b></div>
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<td width="131" style="width:98.0pt;border:solid windowtext 1.0pt;border-top:none;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">6123961910</span></div>
</td>
<td width="100" style="width:75.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">504314318</span></div>
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<td width="108" style="width:80.65pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">COD</span></div>
</td>
<td width="58" style="width:43.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">JEDDAH</span></div>
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<td width="184" style="width:138.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">WRONG NUMBER</span></div>
</td>
<td width="153" style="width:114.4pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:red">Need to correct number</span></div>
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</tr>
</tbody>
</table>
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<div class="MsoNormal">Regards</div>
<div class="MsoNormal">Harun</div>
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