Subject: Re: Order id 9512224564 RVP RP112121000910
From: Manish Kumar <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Sameer Hasan <[email-masked]>, Vaibhav Ohri <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 26 Jan 2022 01:46:55 -0700 (MST)

Hi Mahmoud, 

Kindly assist us further to close the below case. 

Thank you for your help. 

Regards, 
Manish 

From: "Vaibhav Ohri" <[email-masked]> 
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Sameer Hasan" <[email-masked]> 
Sent: Thursday, January 20, 2022 4:59:03 PM 
Subject: RE: Order id 9512224564 RVP RP112121000910 

HI Mahmoud 

The return was collected in the month of Nov 2021 and handed to conloc team that time itself. 

The conloc team haven’t return to us any item to return to customer. 

Please check with the conloc team. 

Regards 

Vaibhav Ohri 

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Sent: Thursday, January 20, 2022 3:27 PM 
To: Manish Kumar <[email-masked]>; Vaibhav Ohri <[email-masked]> 
Cc: Sameer Hasan <[email-masked]> 
Subject: RE: Order id 9512224564 RVP RP112121000910 

Hi [ mailto:[email-masked] | 
@Vaibhav Ohri ] 

Can we confirm the same with the customer ? 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 20, 2022 3:26 PM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sameer Hasan < [ mailto:[email-masked] | [email-masked] ] >; Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order id 9512224564 RVP RP112121000910 

External email sender, please take precaution. 

Hi Mahmoud, 

Please check and advise if the non-lmg item has been returned to the customer as the customer is still chasing us for the same. 

Thank you for your help. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Sameer Hasan" < [ mailto:[email-masked] | [email-masked] ] >, "Vaibhav Ohri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 17, 2022 7:17:02 PM 
Subject: Re: Order id 9512224564 RVP RP112121000910 

Hi Mahmoud, 

Thank you for your help. 

@Vaibhav, Please confirm once the item is returned to the customer, so that we can close the case. 

Regards, 
Manish 

From: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] >, "Sameer Hasan" < [ mailto:[email-masked] | [email-masked] ] >, "Vaibhav Ohri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 17, 2022 5:54:35 PM 
Subject: RE: Order id 9512224564 RVP RP112121000910 

[ mailto:[email-masked] | @Manish Kumar ] 

FYI 

From: Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 17, 2022 4:24 PM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Sameer Hasan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order id 9512224564 RVP RP112121000910 

Dear Mahmoud 

We can return it back to the customer. 

Regards 

Vaibhav Ohri 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 17, 2022 4:20 PM 
To: Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Sameer Hasan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order id 9512224564 RVP RP112121000910 

Hi team, 

Please note that non lmg item collected by Olm , please advise if we can send it back to customer 

Thanks 

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