Subject: 8119298566 - Refund amount did not received in customer's account
From: Mohammad Shababe Quamar <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 18 Jan 2022 12:23:25 +0000

Hi @Mustafa Chakki<mailto:[email-masked]>

Below mention refund follow ticket has been created in Hybris, however customer is claiming, did not received the amount refund amount. But you have mention in ticket NOT CAPTURE ON KPAY, so request to please validate once again and process the manually refund.

8119298566

Thanks,
Shababe Quamar
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