Subject: Re: LSM back log
From: Shakeeb Arsalan <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 15 Jan 2022 00:15:54 -0700 (MST)

Hi Imran, 

Will do the needful, 

Assigning some agents to work on these cases dedicatedly . 

Regards 
Shakeeb 

From: "Mohd Imran" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, January 14, 2022 8:12:50 PM 
Subject: LSM back log 

Hi Team, 

Can we quickly look and close all the backlogs across all groups till December-21. 

Attached is the backlog dump and below is the summary. 

We need immediate action on this and lets close all cases till dec-21. 

	

KW HC Live Salesman 			

Live Salesman 			

LSM KSA Call Center 	

Month 	

Count of Ticket 		

Month 	

Count of Ticket 		

Month 	

Count of Ticket 

Aug-21 	

1 		

Oct-21 	

1 		

Aug-21 	

1 

Sep-21 	

1 		

Nov-21 	

6 		

Oct-21 	

1 

Nov-21 	

2 		

Dec-21 	

83 		

Nov-21 	

13 

Dec-21 	

8 		

Jan-22 	

367 		

Dec-21 	

221 

Jan-22 	

22 		

Grand Total 	

457 		

Jan-22 	

563 

Grand Total 	

34 					

Grand Total 	

799 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

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