Subject: New Reply Received - 2 items returned money not credited to my card account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 13:13:45 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  2 items returned money not credited to my card account  Ticket comment <div>Dear sir, </div>
<div id="yMail_cursorElementTracker_1640696864952"><br></div>
<div id="yMail_cursorElementTracker_1640696866041">I have contacted with my bank and they said no problem from their side because I received many returned amount to my card for other items after that and no payment blocked or unauthorised from bank side, therefore check what is the problem from you side, send the payment  again to my card Or add it as credit to the application to use it..... Please do the nessesary action and inform me. <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, 28 Dec 2021 at 11:05 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6329585059"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Diaaelden,</div>
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<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Thank you for your response.</div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We apologise for the delayed response.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We would like to inform that the as we can check regarding the order ids 4615147460 and 4615162256, the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. Also note that the payment authorization has already been cancelled from our side, reqeusting you to contact your bank to confirm the same information.</div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Feel free to get in touch with us for further assistance.</div>
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<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3506759