Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sat, 25 Dec 2021 16:11:26 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

Shakeeb Arsalan

@mohmoud.elsayed Hi

This is pending case from the backlogs 3464317
Order: 9512639268
Customer is following up for the return for almost a month
The courier has never replied on our escalation nor took any action

the amount is 135 AED

Advise if we can refund as good will and close the case

let me check with OLM team

Mahmoud Emad Elsayed

S

@mohmoud.elsayed if u can also follow up on this Incident INC1222619

raised 16 days ago on this ticket 3469711 and still no action taken

Shakeeb Arsalan

M

Shakeeb Arsalan

@mohmoud.elsayed if u can also follow up on this Incident INC1222619

raised 16 days ago on this ticket 3469711 and still no action taken

who's raised this inc ?

Mahmoud Emad Elsayed

S

Mohamed Ali Mahmoud

Shakeeb Arsalan

M

ok,, let me check with him

Mahmoud Emad Elsayed

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