Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sat, 25 Dec 2021 06:33:17 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

Apoorv Joshi

@mohmoud.elsayed Good morning, please assist to check this - 3613219. As per wh order handed over to shipa on dec 7. As per shipa they received nothing and have closed the awb. Customer is asking for refund. Order value is AED 122. Can you approve this for good will so customer can get their refund and case can be closed as customer is already threatening for DED.

please create good will RMA

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

please create good will RMA

thanks

Apoorv Joshi

M

Apoorv Joshi

@mohmoud.elsayed Please assist to look into the following store complaint, customer complained through SM. Escalation done over email under subject line "Store Complaint, CP - 3645258"

send to retail team

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

send to retail team

This is CP EG. We don't have retail's email in EG. You have already escalated this as i can see though. Thanks.

Apoorv Joshi

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