Subject: New comment - [#3365918]
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Dec 2021 09:02:36 +0000

There is a new comment in the ticket submitted by Muniruh1992 to HelpCPAE   Comment added by : Apoorv Joshi  Comment Content:  <div id="zimbraEditorContainer" style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000" class="5">
<div></div>
<div>Hi Faraz,</div>
<div><br></div>
<div>Voucher has already been shared with the customer, do we need to send it again. PFA for the same.</div>
<div><br></div>
<div>Regards,</div>
<div>Apoorv</div>
<div><br></div>
<hr id="zwchr">
<div>
<b></b>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: "Faraz Lohani" &lt;[email-masked]&gt;<br><b>To: </b>"Karen Lobo" &lt;[email-masked]&gt;, "raveen sethupathy" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "Marita Dsouza" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Manish Kumar" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;<br><b>Cc: </b>"namrita kanjani" &lt;[email-masked]&gt;, "Ron Thomas" &lt;[email-masked]&gt;<br><b>Sent: </b>Wednesday, December 22, 2021 2:23:32 PM<br><b>Subject: </b>RE: Ticket Assigned -6359290062 <br>

</div>
<div><br></div>
<div>

<div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM5009CD6DABA44E55AE96050029142EEE" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Shakeeb Arsalan</span></a>
<a id="OWAAMEDFCFA499D1B4655BCF52D8D5579847D" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Manish Kumar</span></a>
<a id="OWAAM467FCA45BF5F4FEC80F4AA01E83263BF" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Apoorv Joshi</span></a>,</div>
<div class="MsoNormal"> </div>
<div class="MsoNormal">Please send the below mentioned voucher details to the customer as per the order number stated above.</div>
<div class="MsoNormal"> </div>
<div>
<div class="MsoNormal">Regards,</div>
<div class="MsoNormal">Faraz Lohani</div>
<div class="MsoNormal">Escalation Desk – Web Team</div>
<div class="MsoNormal"> </div>
</div>
<div class="MsoNormal"> </div>
<div>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Karen Lobo &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, December 12, 2021 12:12 PM<br>
<b>To:</b> Raveen Sethupathy &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Marita Dsouza &lt;[email-masked]&gt;<br>
<b>Cc:</b> Namrita Kanjani &lt;[email-masked]&gt;; Ron Thomas &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Ticket Assigned -</div>
</div>
</div>
<div class="MsoNormal"> </div>
<div class="MsoNormal"><span style="font-size: 9.0pt; font-family: 'Helvetica',sans-serif; color: black">Dear Centrepoint Team,<br>
<br>
The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
<br>
Code: 771-WZB4-7L2R-GLYK-D|Start Date: 12.12.2021 00:00:00|End Date: 12.03.2022 23:59:00<br>
<br>
Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A<br>
<br>
Value: 186 SAR|Minimum Threshold Value: 200 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE<br>
<br>
Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
<br>
Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</span></div>
<div class="MsoNormal"> </div>
<div class="MsoNormal"> </div>
<div>
<div>
<div class="MsoNormal">
<b><span style="font-size: 10.5pt; color: black">Best Regards,</span></b><b><span style="font-size: 10.5pt; color: black"></span></b>
</div>
<div class="MsoNormal"><b><span style="font-size: 10.5pt; color: black">Karen Tracy Lobo</span></b></div>
<div class="MsoNormal"><b><span style="font-size: 10.0pt; color: black">E-Commerce Content Merchandiser</span></b></div>
<div class="MsoNormal"><b><span style="font-size: 10.0pt; color: black">Web Team | Landmark Group</span></b></div>
</div>
</div>
<div class="MsoNormal"> </div>
<div class="MsoNormal"> </div>
<div style="border: none; border-top: solid #B5C4DF 1.0pt; padding: 3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style="font-size: 12.0pt; color: black">From: </span></b><span style="font-size: 12.0pt; color: black">Raveen Sethupathy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Sunday, 12 December 2021 at 11:20 AM<br>
<b>To: </b>Faraz Lohani &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;, Marita Dsouza &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;,
 Karen Lobo &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Re: Ticket Assigned -</span>
</div>
</div>
<div>
<div class="MsoNormal"> </div>
</div>
<div>
<div class="MsoNormal" style="background: white"><span style="font-size: 12.0pt; color: black"><a id="OWAAM140713" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Karen Lobo</span></a> fyi.</span></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size: 12.0pt; color: black"> </span></div>
</div>
<div id="Signature">
<div>
<div id="divtagdefaultwrapper">
<div class="p1" style="background: white">
<span class="s1"><span style="font-size: 12.0pt; color: black">Regards,</span></span><span style="font-size: 12.0pt; color: black"></span>
</div>
<div class="p1" style="background: white"><span style="font-size: 12.0pt; color: black">Raveen Sethupathy</span></div>
<div class="p1" style="background: white">
<span style="font-size: 12.0pt; color: black; background: #FAFBFC">Team Lead - E-commerce Content Merchandising</span><span style="font-size: 12.0pt; color: black"></span>
</div>
<div class="p1" style="background: white">
<span class="s1"><span style="font-size: 12.0pt; color: black">Web Team | Landmark Group</span></span><span style="font-size: 12.0pt; color: black"></span>
</div>
<div class="p1" style="background: white">
<span class="s1"><span style="font-size: 12.0pt; color: black">m: +971544539286</span></span><span style="font-size: 12.0pt; color: black"></span>
</div>
<div class="p3" style="background: white">
<span class="s4"><span style="font-size: 12.0pt; color: black">t: +97145172141</span></span><span style="font-size: 12.0pt; color: black"></span>
</div>
</div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align: center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color: black">From:</span></b><span style="color: black"> Faraz Lohani &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, December 11, 2021 12:54 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Marita Dsouza &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Raveen Sethupathy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned -</span> </div>
<div>
<div class="MsoNormal"> </div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">Hi <a id="OWAAMC6E172CA60CA4340A49A58C6259BC9A9" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Marita Dsouza</span></a>
<a id="OWAAM59C37280386B48188602128F598C0B77" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Raveen Sethupathy</span></a>,</div>
<div class="xmsonormal"><span style="font-size: 10.5pt; color: #183247"><br>
<span style="background: white">Kindly issue a voucher for the below details :</span></span></div>
<div class="xmsonormal"><span style="font-size: 10.5pt; color: #183247; background: white"> </span></div>
<div class="xmsonormal"><span style="font-size: 10.5pt; color: #183247; background: white">Amount : 186 SAR</span></div>
<div class="xmsonormal"><span style="font-size: 10.5pt; color: #183247; background: white">Concept : Centrepoint
</span></div>
<div class="xmsonormal"><span style="font-size: 10.5pt; color: #183247; background: white">Validity : 3 months
</span></div>
<div class="xmsonormal">
<span style="font-size: 10.5pt; color: #183247; background: white">Threshold - 200 SAR. </span><span style="font-size: 10.5pt; color: #183247"><br>
<br>
<span style="background: white">Order No.: 6359290062 - 6359935738</span></span> 
</div>
<div class="xmsonormal"> </div>
<div>
<div class="xmsonormal">Regards,</div>
<div class="xmsonormal">Faraz Lohani</div>
<div class="xmsonormal">Escalation Desk – Web Team</div>
<div class="xmsonormal"> </div>
</div>
<div class="xmsonormal"> </div>
<div>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in">
<div class="xmsonormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 7, 2021 10:42 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned -</div>
</div>
</div>
<div class="xmsonormal"> </div>
<div><b><i><span style="font-size: 13.5pt; color: indianred">External email sender, please take precaution.</span></i></b></div>
<div>
<div>
<div>
<div style="margin-bottom: 12.0pt"><span style="font-size: 10.5pt; font-family: -apple-system">Hi Faraz Lohani,<br>
<br>
A new ticket has been assigned to you. Please follow the link below to view the ticket.</span></div>
<div>
<div class="xmsonormal" dir="RTL" style="text-align: right; direction: rtl; unicode-bidi: embed">
<span lang="AR-SA" style="font-size: 10.5pt">انا الإيميل الي فيه رصيدي عشوائي ف انتم قلتو لي انو بتعطوني بلمبلغ الموجود ١٨٦ بقسميه شرائيهً لي شهر ع الحال ذا والحين يعني اشرح لكم ولا احد فادني  6359290062   </span><span dir="LTR"></span>
</div>
</div>
<div>
<div class="xmsonormal"><span style="font-size: 10.5pt; font-family: -apple-system">6359935738</span></div>
</div>
<div>
<div class="xmsonormal">
<span style="font-size: 10.5pt; font-family: -apple-system"> </span><span lang="AR-SA" dir="RTL"></span>
</div>
</div>
<div class="xmsonormal"><span style="font-size: 10.5pt; font-family: -apple-system"><br>
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372451" target="_blank" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372451</a>
</span></div>
</div>
<div class="xmsonormal">
<span style="font-size: 10.5pt; font-family: -apple-system"><br>
</span><span style="font-size: 10.5pt; font-family: -apple-system">
</span>
</div>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a><br>
</div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043290375327'>voucher.PNG</a>