Subject: RE: order not received
From: Faraz Lohani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Support <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Date: Thu, 25 Nov 2021 17:22:06 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Can you please assist to get an alternate phone number for the below mentioned order number for the delivery:

Order ID - 9513622563
Item ID - 161235349 - - SPARTAN Drift BMX Bicycle with Training Wheels - 16 inches

HI @Babyshop Home Delivery<mailto:[email-masked]>,

Once received kindly contact the number and get it delivered ASAP.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Jessie Caparas <[email-masked]>
Sent: Thursday, November 25, 2021 3:42 PM
To: Support <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Subject: RE: order not received

@Faraz Lohani<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Walid Ali (Support) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 25, 2021 2:55 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: order not received

External email sender, please take precaution.
Dear partner,

We received a customer complaint regarding order #(9513622563) not being received up until now. Could you kindly confirm it's been delivered?

kindly check the status and update the order on our dashboard accordingly ASAP.

Name: Fatima Abdalla Talha Abdalla
Payment ID :1ad66c65-6373-4415-9adc-fa885cd3c457
Mobile: +971545706520
Email: [email-masked]<mailto:[email-masked]>
Order No: 9513622563
Order Date: Nov 18, 2021

Awaiting your reply.

Regards

Walid Ali
tabby customer experience team

 Conversation ID: 2b697b45-4dde-11ec-bf44-2b90273af503 2b697b45-4dde-11ec-bf44-2b90273af503 a1e49f1
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