Subject: Ticket Assigned - need
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 15:41:31 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need bouthaina al ansari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bouthaina al ansari Bot:  Hi Bouthaina Al Ansari ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566868660            07:27 PM, 21st Nov                   Abdallah                   Hi  Bouthaina   Thank you for contacting us. This's abdallah  We would be happy to help you.           07:28 PM, 21st Nov                     bouthaina al ansari                    Please becouse my order Undelivered           07:28 PM, 21st Nov                   Abdallah                   Could you please share your order number so that I can assist you further?           07:29 PM, 21st Nov                   Abdallah                   Do you have any other inquiries?           07:29 PM, 21st Nov                     bouthaina al ansari                    8113250854           07:29 PM, 21st Nov                     bouthaina al ansari                    Number my order           07:29 PM, 21st Nov                     bouthaina al ansari                    ???           07:30 PM, 21st Nov                   Abdallah                   We request you to please allow us some time to be verified, stay with us           07:31 PM, 21st Nov                     bouthaina al ansari                    Ok           07:31 PM, 21st Nov                   Abdallah                   We request you to please confirm if this is your correct contact number, 96566868660           07:34 PM, 21st Nov                     bouthaina al ansari                    66868660           07:35 PM, 21st Nov                     bouthaina al ansari                    This is my number           07:35 PM, 21st Nov                   Abdallah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:37 PM, 21st Nov                   Abdallah                   Do you have any other inquiries?           07:37 PM, 21st Nov                   Abdallah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:39 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3421577