Subject: RE: [#3357244] - INBOUND CALL 9511055911
From: Akshay Berry <[email-masked]>
To: Babyshop Home Delivery <[email-masked]>, Jessie Caparas <[email-masked]>, Centrepoint <[email-masked]>, "[email-masked]" <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 21 Nov 2021 12:53:31 +0000

@[email-masked]<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]>,

Could you email the customer and ask for an alternate number as this number in not working.

Order number: 9511055911

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Babyshop Home Delivery <[email-masked]>
Sent: Sunday, November 21, 2021 8:16 AM
To: Jessie Caparas <[email-masked]>; Centrepoint <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#3357244] - INBOUND CALL 9511055911

Dear Jessie,

We don’t know how OLM team done the delivery, You can also call to customer and call is not going, Kindly share the alternative mobile number for reschedule the delivery.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Pankaj Giri|Rajesh Lama
Babyshop |COD Operations – Non Home |
P.O. Box 17155 | Dubai, United Arab Emirates |
Direct : +9714 809 4839 | Mobile : +971564772613 |+971543097510 |+971544764797 |
E-mail: [email-masked]<mailto:[email-masked]>|www.landmarkgroup.com |

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 19, 2021 3:07 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3357244] - INBOUND CALL 9511055911

Hi @Babyshop Home Delivery<mailto:[email-masked]>

This is a working number – in fact our OLM team was able to call the customer and deliver another parcel.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 18, 2021 8:27 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3357244] - INBOUND CALL 9511055911

Dear Team,

We Got New Number That One  Mobile Number Also Not Working.

Pankaj Giri|Rajesh Lama
Babyshop |COD Operations – Non Home |
P.O. Box 17155 | Dubai, United Arab Emirates |
Direct : +9714 809 4839 | Mobile : +971564772613 |+971543097510 |+971544764797 |
E-mail: [email-masked]<mailto:[email-masked]>|www.landmarkgroup.com |

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 17, 2021 6:36 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#3357244] - INBOUND CALL 9511055911

External email sender, please take precaution.
Dear Team,

As per tracking ID (WWD) the order has not been delivered.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Order number: 9511055911

Best Regards,
farah aldaragmeh
 Backoffice | Crystel
On Wed, 17 Nov at 3:17 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking ID (WWD) the order has not been delivered.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Order number: 9511055911

Best Regards,
Suha Ali
Back Office | Crystel
[email-masked]<mailto:[email-masked]>
On Sun, 14 Nov at 11:04 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking ID (WWD) the order has not been delivered.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Order number: 9511055911

Best Regards,
Suha Ali
Back Office | Crystel
[email-masked]<mailto:[email-masked]>

On Sat, 13 Nov at 10:22 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Please take a look at ticket #3357244<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3357244> raised by Different_1987 ([email-masked]<mailto:[email-masked]>).
Dear Team,

As per tracking ID ( WWD) the order has not been delivered.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Order number:9511055911

Best Regards,
On Sat, 13 Nov at 10:21 AM , Different_1987 <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking ID ( WWD) the order has not been delivered.

Kindly contact the customer on the following phone number ( +971509700557) to arrange an urgent delivery.

Order number:9511055911

Best Regards,

3357244:1125156
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