Subject: Ticket Assigned - Conversation with amal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Nov 2021 12:00:15 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amal Bot:  Hi Amal ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567964433            03:39 PM, 20th Nov                     amal                    ok           03:39 PM, 20th Nov                     amal                    hello           03:40 PM, 20th Nov                   Abdallah                   Hi Amal  Thank you for contacting us. This's abdallah  We would be happy to help you.           03:42 PM, 20th Nov                   Abdallah                   i can see that you're contacting us regarding     Refund queries           03:49 PM, 20th Nov                   Abdallah                   Could you please share your order number so that I can assist you further?           03:49 PM, 20th Nov                   Abdallah                   Hi Amal, I have not received a response from you still, please confirm if we are still connected?           03:52 PM, 20th Nov                   Abdallah                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:56 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3410086