Subject: Ticket Assigned - Conversation with sadia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Nov 2021 11:19:26 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sadia sadia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sadia Bot:  Hi Sadia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7313318306 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97335527595            02:59 PM, 20th Nov                   Abdallah                   Hi   Sadia Thank you for contacting us. This's abdallah  We would be happy to help you.           02:59 PM, 20th Nov                     sadia                    Helloo           02:59 PM, 20th Nov                     sadia                    Actually I ordered on 17th Nov           03:00 PM, 20th Nov                     sadia                    But still there is no update to my order           03:00 PM, 20th Nov                     sadia                    Only processing           03:00 PM, 20th Nov                     sadia                    I paid by card and chose click & collect @segaya Hayat Mall           03:00 PM, 20th Nov                   Abdallah                   Please confirm if you are contacting regarding the following order number: 7313318306           03:01 PM, 20th Nov                     sadia                    Yes           03:02 PM, 20th Nov                     sadia                    Order history showing tracking number but is not opening           03:02 PM, 20th Nov                     sadia                    ?           03:04 PM, 20th Nov                   Abdallah                   Please note that the order has been confirmed with , the order is currently in shipment and will arrive within 2-1 working days If you did not receive the request within the specified time, please contact us again.           03:05 PM, 20th Nov                     sadia                    Can u tell me are there any items cancelled from ur side or the whole order is comfirmed?           03:06 PM, 20th Nov                   Abdallah                   the delivery agent will call again to gave your order  when he call you to request you to inform which time is suitbale for you  to collect your order           03:07 PM, 20th Nov                     sadia                    Ok but please confirm that the whole order is shipped or any product cancelled by ur side?           03:08 PM, 20th Nov                   Abdallah                   we turly sorry kindly ignore the previous above massage           03:12 PM, 20th Nov                   Abdallah                   Please note that after checking the account linked with the following email ID: [email-masked]  , We could not detect any order placed for the amount:**, Hence if the amount has been deducted we request you to raise objection to your bank and they will check & assist you about the refund.           03:15 PM, 20th Nov                   Abdallah                   Do you have any other inquiries?           03:17 PM, 20th Nov                   Abdallah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3409638