Subject: RE: Drop Payment //[email-masked]//3293242
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ali Atef <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 17 Nov 2021 14:56:10 +0000

Hi @Mohammed Athar<mailto:[email-masked]>

https://landmark.atlassian.net/browse/RRF-40

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Tuesday, November 16, 2021 9:32 PM
To: Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ali Atef <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Drop Payment //[email-masked]//3293242

Hi @Malik Ismail<mailto:[email-masked]> Please create JIRA & UPDATE me

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 15, 2021 4:52 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

External email sender, please take precaution.
Hi Malik,

Please find below bank details.

- Bank Name: The Saudi Investment Bank
- Branch Name: Prince Majed Street Branch
- Account Name: Alaa Mamoon Ahmed Alagha
- Bank account number: 0240432693001
- IBAN Code: SA6265000000240432693001
- Account Type: Current Account

Thank you for your help.

Regards,
Manish

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 14, 2021 12:40:22 PM
Subject: RE: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi @Manish Kumar<mailto:[email-masked]>,

Please get bank details from customer.

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 13, 2021 7:55 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi @Malik Ismail<mailto:[email-masked]> Refund is failed.Please get the bank details & raise JIRA & attach this email in JIRA.

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 11, 2021 3:31 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

Please process refund through Payfort.

Regards,
Malik
From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 11, 2021 12:25 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi @Malik Ismail<mailto:[email-masked]> Please check the below trail mail & kindly confirm if refund need to be done through payfort.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 11, 2021 10:55 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

External email sender, please take precaution.
Hi Team,

Please check if there is any further update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 7, 2021 3:43:18 PM
Subject: Re: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi Malik,

No order on hybris under 6359661049. Kindly confirm on the below and assist to refund.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 7, 2021 2:45:12 PM
Subject: RE: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi @Apoorv Joshi<mailto:[email-masked]> We have received the payment from the customer please refer to the below screenshot FYI & the order number is 6359661049

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
10/15/2021
13:55:18
188.7
0
0
184.73
3.97
3.45
0.52
10/15/2021
Purchase
483010******4279
U02456
1.2881E+11
20455152/2021-10-15
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 6, 2021 8:41 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

External email sender, please take precaution.
Dear Athar,

Kindly assist to check regarding below drop payment.

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 4, 2021 3:45:31 PM
Subject: Drop Payment //[email-masked]//3293242<mailto://[email-masked]//3293242>

Hi Team,

Ticket ID: 3293242

Card Number: 4830103005434279
Data: 15/10/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: 188.70 SAR

Issue: the customer placed unsuccessful order and the amount (188.70 SAR) has been deducted from his account, kindly check and do the needful,

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohammed.Athar%40landmarkgroup.com%7C9d335710de5a417babe108d9a83f2be8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637725811581840736%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=8enyGFE6BwiilljA5owYBBeCxz5Ka0l7P06TmvEqS14%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com