Subject: RE: Drop Payment - 7307670900
From: Mohmed Ghadiyali <[email-masked]>
To: Nooruddeen Othiyil <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, "Bhisham Manwani (TCS)" <[email-masked]>, Faraz Lohani <[email-masked]>, Apoorv Joshi <[email-masked]>, Naseem Juma <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Rohit Kamath <kama
Date: Wed, 17 Nov 2021 06:36:18 +0000

Hi @Nooruddeen Othiyil<mailto:[email-masked]>

Please approve benefit refund of BD 7.9. This is sales cancelled on validation.

Benefit payment details

S.No.
Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
2081
10/13/2021 22:43
'677950
'BENEFIT
'433457
1 - Purchase
'048
'7.9
'CAPTURED
'00
'7307670900
'202128672876612
'128658821477
'7
'37.131.100.170
'85e6e621-1cfa-4d54-8118-4bf0715ecbd9
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Bhisham Manwani (TCS) <[email-masked]>
Sent: Wednesday, November 17, 2021 9:25 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Faraz Lohani <[email-masked]>; Apoorv Joshi <[email-masked]>; Naseem Juma <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Rohit Kamath <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>
Subject: Re: Drop Payment - 7307670900

Dear Naseem/Mohmed,

Please find below benefit pay details and screenshot below.

Please process

Refund Amount BHD

S.No.
Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
2081
10/13/2021 22:43
'677950
'BENEFIT
'433457
1 - Purchase
'048
'7.9
'CAPTURED
'00
'7307670900
'202128672876612
'128658821477
'7
'37.131.100.170
'85e6e621-1cfa-4d54-8118-4bf0715ecbd9
'BENEFIT

Regards,

Bhisham

________________________________
From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 17, 2021 5:43 AM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Rohit Kamath <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7307670900

Hi @Bhisham Manwani (TCS)<mailto:[email-masked]>

Can you please help me find the benefit payment details in the below email.

Regards,

Mohmed Ghadiyali

From: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 16, 2021 9:04 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7307670900

Dear Naseem/Mohmed,

Please find below benefit pay details and  screenshot below.

Please process

Refund Amount BHD-7.90

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 16, 2021 5:41 PM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7307670900

@Bhisham Manwani (TCS)<mailto:[email-masked]>

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 14, 2021 3:11 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7307670900

Dear Customer Care Team,

Please share my credit removal/invalidate voucher. Please share screenshot and customer details.

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 14, 2021 9:15 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7307670900

Hi @Bhisham Manwani (TCS)<mailto:[email-masked]> @Naseem Juma<mailto:[email-masked]>,

Reminder for the below refund. Please update.

Regards,

Faraz Lohani

Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 9, 2021 3:07 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7307670900

Hi @Bhisham Manwani (TCS)<mailto:[email-masked]> @Naseem Juma<mailto:[email-masked]>,

Please assist for the refund.

Regards,

Faraz Lohani

Escalation Desk – Web Team

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 8, 2021 3:27 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7307670900

External email sender, please take precaution.

​_

Hi Faraz,

Kindly assist on the below.

Thank you for your help!

Regards,

Apoorv.

________________________________

From: "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 20 October, 2021 16:33:58
Subject: RE: Drop Payment - 7307670900

Hi @Bhisham Manwani (TCS)<mailto:[email-masked]> @Naseem Juma<mailto:[email-masked]>,

Please look into the pending refund and get this done ASAP for the below drop payment case.

Amount deducted: 7.9
Date of deduction : 13/10/2021
Email address: [email-masked]<mailto:[email-masked]>

Card number:5559 2606 2403 3662

Regards,

Faraz Lohani

Escalation Desk – Web Team

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 20, 2021 3:02 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7307670900

++ @Faraz Lohani<mailto:[email-masked]> Please have a look into this.

Thanks

Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 20, 2021 9:39 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7307670900

External email sender, please take precaution.

Hi Team,

Kindly assist to check regarding below drop payment. Payment mode is BENEFIT.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 19, 2021 8:48:08 PM
Subject: Drop Payment - 7307670900

Hi Team,

Kindly assist with the drop payment concern:

a. Amount deducted: 7.9
b. Date of deduction : 13/10/2021
c. Email address: [email-masked]<mailto:[email-masked]>
d.Card number:5559 2606 2403 3662
e. Bank statement is attached with the email

Regards,

Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com