Subject: RE: Drop Payment - 3230478
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 16 Nov 2021 17:10:12 +0000

HI @Malik Ismail<mailto:[email-masked]> Please create a JIRA for the below request.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, November 14, 2021 3:00 PM
To: Malik Ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Drop Payment - 3230478

External email sender, please take precaution.
Hi Malik,

Please find below the bank details shared by customer.

. Bank Name: Saudi National Bank
. Branch: Jeddah
. Account Name: (must be in English) OMNIYYAH HASSAN
. Account Number: 82500000123709
. IBAN Number: SA6910000082500000123709
. Account Type: Current Account

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 14 November, 2021 13:37:30
Subject: RE: Drop Payment - 3230478

Hi Manish,

Please get bank details from customer.

Order ID 6359721415

Regards,
Malik
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 13, 2021 7:12 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 3230478

External email sender, please take precaution.
Hi Athar,

Kindly assist us in closing the below case.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 16, 2021 8:42:36 PM
Subject: Re: Drop Payment - 3230478

Dear Athar,

Apologies the date is Oct 15, 2021. However, as you mentioned the amount will be credited back within 1-2 days. We will notify the customer the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 16, 2021 8:35:59 PM
Subject: RE: Drop Payment - 3230478

Hi @Apoorv Joshi<mailto:[email-masked]> You have mentioned the date of deduction as today's date.

Please note that today's deduction amount will be credited to our account in 1 to 2 days.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 16, 2021 6:04 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Drop Payment - 3230478

External email sender, please take precaution.
Dear Athar,

Please assist to check regarding the below drop payment, details regarding deduction are as follows:

a. Amount deducted 107.10 SAR
b. Date of deduction October 16, 2021
c. email address: [email-masked]<mailto:[email-masked]>
d. authorisation code/card number: card number 5358258157206666
e. Bank statement showing the deduction - attached

Thank you for your help!

Regards,
Apoorv
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com