Subject: Fwd: [#538818] Rejected refund transactions - 26th September 2021
From: Shakeeb Arsalan <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 15 Nov 2021 03:26:18 -0700 (MST)

From: "Malik Ismail" <[email-masked]> 
To: "Ali Mkhaimer" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, November 14, 2021 2:45:51 PM 
Subject: FW: [#538818] Rejected refund transactions - 26th September 2021 

Hi Team, 

PFA 

From: Amazon Payment Services Key Accounts <[email-masked]> 
Sent: Sunday, October 31, 2021 4:19 PM 
To: Sankar Thulasimani <[email-masked]> 
Cc: Prince Anand <[email-masked]>; Malik Ismail <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Derrick Pereira <[email-masked]>; Venkata Burle <[email-masked]>; Suhas Bennikal <[email-masked]>; Martin Lacey <[email-masked]>; [email-masked]; Vinay R Kumar <[email-masked]>; [email-masked]; [email-masked]; Turki Alghamdi <[email-masked]>; [email-masked]; Neha K <[email-masked]>; Sankar T <[email-masked]> 
Subject: Re: [#538818] Rejected refund transactions - 26th September 2021 

External email sender, please take precaution. 

Hello Sankar/ Neha , 

The bank confirmed that they have processed the refund requests mentioned in this thread. Refer to the table attached for the claim ID. 

You may inform cardholders to expect the amount to appear in their account within 14 calendar days. 

Should the cardholder have followed up questions, please inform them to share the claim ID and Auth code with their issuing bank for updates. 

Should you have any questions, we are happy to support 

For more information on our Frequently Asked Questions, please visit our [ https://paymentservices.amazon.com/support-center/faq | website ] . 

Best Regards, 

	

Harsh Kothari 

Senior Operation Analyst 

Phone: UAE +971 4573 9800 (Option 2) 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

	

	

Helping you do business better 

#everyones_happy 

On Sun, 24 Oct at 3:38 PM , Amazon Payment Services Key Accounts <[email-masked]> wrote: 

Hi Sankar, 

​ 

Good afternoon! 

​We are waiting for the bank to update us will get back to you with the Claim IDs soon. 

​ 

​Appreciate your patience in the interim. 

Best Regards, 

	

Harsh Kothari 

Senior Operation Analyst 

Phone: UAE +971 4573 9800 (Option 2) 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

	

	

Helping you do business better 

#everyones_happy 

538818:58665 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com