Subject: New Reply Received - Need Refund || Money Debited but Order has got cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 06:39:41 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Need Refund || Money Debited but Order has got cancelled  Ticket comment <div dir="ltr">
<div dir="ltr">Dear Team,</div>
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<div>Can you please update on the status of this request <span style='color:rgb(32,33,36);font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px;font-variant-ligatures:no-contextual'>#3327170.</span>
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<div>Regards,</div>
<div>Jai</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 11, 2021 at 10:07 AM Jaishankar S.K &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Team,<div><br></div>
<div>Is there any update on the below request.</div>
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<br><div><div dir="ltr"><div dir="ltr">
<div>Regards,</div>
<div>Jai</div>
</div></div></div>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 9, 2021 at 8:05 PM Jaishankar S.K &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear Support Team,</div>
<div><br></div>
<div>PFB the details requested inline. </div>
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<div>a. Amount deducted</div>
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<span style="white-space:pre-wrap">	</span>Jai : 13.550 KWD</div>
<div>b. Date of deduction</div>
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<span style="white-space:pre-wrap">	</span>Jai : 07-November-2021</div>
<div>c. Email address</div>
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<span style="white-space:pre-wrap">	</span>Jai : <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<div>d. Authorization code/card number</div>
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<span style="white-space:pre-wrap">	</span>Jai : Debit Card Number : 5313 2900 4508 7473</div>
<div>e. Bank statement showing the deduction.</div>
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<div>     PFB screen shots of the transaction for the date 07-November-2021.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3NzM4MzI4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gz7WDxlsLOVvVeIVvMaemwDODi5V679B69Jigak5AVo" alt="image.png" width="472" height="345"><br>
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<div>Regards,</div>
<div>Jai</div>
</div></div></div>
<br>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 9, 2021 at 3:37 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Jai,</div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Thank you for getting in touch with us. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We would be happy to help you. However for us to check and investigate, we would need some more information.</span></div>
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<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></span><br>
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<div><span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please provide us with the following details about your inquiry so we can further assist you.<br><br>a. Amount deducted<br>b. Date of deduction<br>c. Email address<br>d. Authorization code/card number<br>e. Bank statement showing the deduction<br><br>We look forward to hear from you soon.<br><br>Your friends,<br>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3327170