Subject: New Reply Received - Refund amount
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 12:23:23 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Refund amount   Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">Thank you for your email.</div>
<div dir="auto"><br></div>
<div dir="auto">Unfortunately I cannot disclose with anyone the bank statement as per request, but if you could share with me the refund document  or the reference so I can follow up with the bank.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 11 Nov 2021 22:09, Max &lt;[email-masked]&gt; wrote:<br>
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<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Imen,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED25.00) on (10/19/21) . WE request you to visit your bank directly and provide the us the bank statement so that we can check and investigate further and do needful.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">3274187:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3274187