Subject: RE: Drop payment / Amount deducted twice #3283726
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 11 Nov 2021 12:02:00 +0000

Hi Team,

We did not find any payment details with the mentioned card number kindly recheck the card number with the customer & confirm us at the earliest.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 11, 2021 2:02 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; AHMED OMER <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Drop payment / Amount deducted twice #3283726

External email sender, please take precaution.
Hi Athar,

Kindly assist us to check the below drop payment.

Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 November, 2021 13:40:10
Subject: Re: Drop payment / Amount deducted twice #3283726

Hi Athar,

Kindly assit us to check the below drop payment.

Thank you for your help.

Regards,
Manish

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 2, 2021 1:35:10 PM
Subject: Drop payment / Amount deducted twice #3283726

Hi Team,

Ticket No : 3283726
Problem Statement:  Drop payment / Amount deducted twice
Customer email ID : [email-masked]<mailto:[email-masked]>
Customer name : ‏Fatimah Alaqil
amount deducted : 258.75 SAR
Date of deduction : 28/10/2021
Customer card number: 4283310207372171

Kindly check the matter do the needful and assist us to close this ticket.

Regards,
Ahmed Omer

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