Subject: Re: Drop Payment //[email-masked]//3293242
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammed Athar <[email-masked]>, Ali Atef <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 11 Nov 2021 00:54:38 -0700 (MST)

Hi Team, 

Please check if there is any further update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mohammed Athar" <[email-masked]>, "Ali Atef" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "jessie caparas" <[email-masked]> 
Sent: Sunday, November 7, 2021 3:43:18 PM 
Subject: Re: Drop Payment //[email-masked]//3293242 

Hi Malik, 

No order on hybris under 6359661049. Kindly confirm on the below and assist to refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammed Athar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ali Atef" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Sunday, November 7, 2021 2:45:12 PM 
Subject: RE: Drop Payment //[email-masked]//3293242 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] We have received the payment from the customer please refer to the below screenshot FYI & the order number is 6359661049 

	

Terminal ID 	

Terminal Name 	

Account Number 	

Payment Type 	

Transaction Date 	

Transaction Time 	

Value of Sales 	

Cash Back 	

Cashback_Amount 	

Net Amount 	

Service Fee 	

Fee Without VAT 	

VAT Amount 	

Posting Date 	

Transaction Type 	

Card Number 	

Authorization Code 	

Transaction Reference No 	

Reconciliation Reference ID 	

Merchant Reconciliation Number 	

Full Terminal Number 

ARBS2I041473 	

LANDMARK 	

504000010006080000000 	

MADA 	

10/15/2021 	

13:55:18 	

188.7 	

0 	

0 	

184.73 	

3.97 	

3.45 	

0.52 	

10/15/2021 	

Purchase 	

483010******4279 	

U02456 	

1.2881E+11 	

20455152/2021-10-15 	

0 	

ARBS2I041473 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 6, 2021 8:41 AM 
To: Mohammed Athar (TCS) <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Ali Atef <[email-masked]>; Ebrahim <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Drop Payment //[email-masked]//3293242 

External email sender, please take precaution. 

Dear Athar, 

Kindly assist to check regarding below drop payment. 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 4, 2021 3:45:31 PM 
Subject: Drop Payment [ mailto://[email-masked]//3293242 | //[email-masked]//3293242 ] 

Hi Team, 

Ticket ID: 3293242 

Card Number: 4830103005434279 

Data: 15/10/2021 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

Amount: 188.70 SAR 

Issue: the customer placed unsuccessful order and the amount (188.70 SAR) has been deducted from his account, kindly check and do the needful, 

Regards, 

Ebrahim Hageb 

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