Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sun, 7 Nov 2021 10:14:14 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

please dont send any mails to customers again 3104955

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

please dont send any mails to customers again 3104955

done, i added a note there as well to ensure they don't send unnecessary responses until bank transfer is done.

Apoorv Joshi

A

@mohmoud.elsayed Can you please check this on Tabby dashboard: 97142156750 and advise if it is cancelled on our dashboard. The order is not visible on hybris and is a drop payment case.

Apoorv Joshi

A

Apoorv Joshi

@mohmoud.elsayed Can you please check this on Tabby dashboard: 97142156750 and advise if it is cancelled on our dashboard. The order is not visible on hybris and is a drop payment case.

@akshay.berry1

Apoorv Joshi

M

Guys, any case pending, waiting for 3rd party, and not solved yet, please keep don’t send any apologies responses to customers

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

Guys, any case pending, waiting for 3rd party, and not solved yet, please keep don’t send any apologies responses to customers

Understood Mahmoud, I will share the same with the team right away and will ask them again to stop sending unnecessary response and inform us instead so that we can assist to resolve them asap.

Apoorv Joshi

M

Hi Team

Malik Ismail

M

The COD charges are removed for CP in KSA

Malik Ismail

M

will confirm for Max later

Malik Ismail

M

@shakeeb.arsalan

Malik Ismail

A

Malik Ismail

@shakeeb.arsalan

Thank you Malik for sharing this update. Are the COD charges removed only during sale period or permanently?

Apoorv Joshi

A

@malik.ismail

Apoorv Joshi

M

Apoorv Joshi

Thank you Malik for sharing this update. Are the COD charges removed only during sale period or permanently?

during WWS

Malik Ismail

M

3142077

Mahmoud Emad Elsayed

M

voucher works now

Mahmoud Emad Elsayed

M

please close it

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

please close it

informing and closing

Apoorv Joshi

M

3326133

Mahmoud Emad Elsayed

M

KSA case, closed by LSM team

Mahmoud Emad Elsayed

S

Checking
@mohmoud.elsayed Thanx

Shakeeb Arsalan

M

hi @shakeeb.arsalan

Mahmoud Emad Elsayed

M

11 KSA cases closed in LSM group

Mahmoud Emad Elsayed

M

3325002

Mahmoud Emad Elsayed

M

3323608

Mahmoud Emad Elsayed

M

please ensure to assign them to KSA team

Mahmoud Emad Elsayed

S

Doing

Shakeeb Arsalan

M

3105582 - ticket updated , Pls inform customer and closed

Malik Ismail

A

Malik Ismail

3105582 - ticket updated , Pls inform customer and closed

on it

Apoorv Joshi

A

Malik Ismail

3105582 - ticket updated , Pls inform customer and closed

closed

Apoorv Joshi

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