Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 11:05:40 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Successfully completed 8 days after placing order. No feedback from Centrepoint courier team so far.</div>
<div>Only status known is your issue escalated to higher level and wait indefinitely for action.</div>
<div>Thanks for the wonderful service!</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Nov 2021, at 10:26 AM, reji rasheed &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi there is no feedback from your courier team. Irony is that I can’t cancel the order as well. It’s more than a week  I paid for my items and still fighting to get it.<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 3 Nov 2021, at 12:35 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Rasheed,<br>
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<div dir="ltr">Thank you for shopping with us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br> <br>We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.<br> <br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3306860